Professional Selling Skills


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Global changes and the changing economic landscape fueled by competitive forces – there is the need to muscle up your manpower resources in order to thrive!



Sun Tzu Art of War > in Strategic Marketing

Mind-set Change > Paradigm Shift

Customer Relationship Excellence Convention

Sales Motivation – ‘Achieving your Sales Everest’

Marketing & Sales Strategies

The Shift in Marketing Paradigms


Sales Samurai

Kung-Fu of Strategic Combative Mgt & Marketing

Black Belt Sales Professional

Leadership & Sales Management

High Performance Sales Empowerment

Image Management & Personality Enhancement

Interpersonal & Communication Skills

Marketing for Non-Marketing Personnel

Advance Professional Selling & Negotiation Skills

Dynamic Sales Team Challenge

Professional Sales & Service Empowerment

Sales Motivation Extravaganza

Tele-marketing Skills

The Psychology of Quick Closing

Advance Professional Selling Skills

The Art of Consultative Selling – Effective Techniques in Winning Customers

Customer Service & Telephone Techniques

Customer Care Excellence for Front Liners

Pro-active Professional Selling Skills

Reignite your Passion for Service Excellence

Customer Centric Development

Professional Customer Service Excellence

Road Map to Customer Service Excellence

Tele-marketing Skills

Advance Professional Selling Skills

From coaching to classroom training to massive conventions – we do it all, including teambuilding towards customer service excellence and selling as a team




We do not lecture, instead we share our widely gained hands-on experience in an interactive, exciting, motivating and edu-taining fashion (philosophy & humor included!)

DRC Management & Training PLT


1B, 2nd Floor, Jalan Emas 4, Taman Emas,

9th Mile Cheras, 43200 Selangor, West Malaysia

E-mail: /

Tel: 016-2095570 / 016-2582100

Providing corporate training programs since 1999

Malaysia – Singapore – Thailand – Brunei – China – Indonesia – Philippines – Cambodia – Vietnam – Laos – Myanmar – India – South Korea – Taiwan